Terms of service
Methods of Payment
Credit Card: VISA, MASTERCARD and PAYPAL are accepted; data transaction is via the Banca Sella security system and charges are made upon shipment for the amount corresponding to goods sent (temporarily unavailable items are not charged).
Payment on delivery (C.O.D.) is only available in Italy.
Prices are inclusive of VAT at 22% and are applicable exclusively to purchases made directly on site.
For shipments to countries which are NOT part of the European Union, customs duties and taxes may be imposed by local governments on shipments from abroad. The total charge for an order does not include such customs duties and taxes.
Orders and Availability
On completion of purchasing procedure, the client will receive an email confirming order and containing order number.
Bongiovanni also conducts a retail business at the company's own store and so cannot guarantee that items ordered will be assigned to a particular client.
The image of an item has the sole purpose of presenting it for sale.
If items are unavailable, an order may take up to 10-15 days to be sent; if the order is not sent in full, the client will be informed whether the missing items will be available as soon as possible, sent at no extra charge or cancelled due to unavailability.
For shipments abroad, the order is sent once only; if incomplete, the client will be informed by email before shipment.